Assignment 4

Given the problem statement will focus on --- "How might we make a full-time master's student who enjoys visiting museums and exhibitions after school (who) address the problem of getting complete and clear information (what) to achieve the goal of finding the exhibition of interest faster and easier and have a better visiting experience (why)?", the scope of the future journey and story mapping exercise will focus on searching and browsing on this website for information about Hong Kong museums and exhibitions and making reservations and buy tickets.

In addition, the solution aims to create a platform for collecting information about museums and exhibitions in Hong Kong and offer a membership system to help full-time master's students who love to visit exhibitions save time on information searching and have a better experience. The platform will work with museums or third-party platforms. Users who register for the website can directly jump to the external platform's ticketing page when making reservations or buying tickets, and they will be able to see the reservation order information on this website. We will also conduct usability testing to verify the willingness and logic to attract target users to sign up for platform membership.